AI chatbot development for businesses
An AI chatbot is an assistant that answers customers in natural language, in Arabic or English, at any hour. Built well, it answers from your own information, such as your services, prices, opening hours and policies, instead of guessing, collects the customer's name and number, and hands the conversation to your team when a person is needed.
GTech builds chatbots for websites, WhatsApp and Telegram, with a dashboard where you edit what the assistant knows and review its conversations.
Who it's for
- Businesses getting the same questions about prices, locations and opening hours
- Clinics, stores and agencies that receive messages outside working hours
- Sales teams that want every visitor's details before the conversation ends
- Companies with documents and policies customers ask about
Problems it solves
- Messages after working hours wait until the next morning, and some customers don't wait
- Your team spends hours answering questions that have a standard answer
- Visitors leave the website without leaving their number
- Answers differ depending on who replies
What your chatbot can include
- Answers from your own services, prices and policies, in Arabic and English
- A dashboard to edit what the assistant knows, without code
- Collecting the customer's name, number and request, sent to your team or CRM
- Hand-over to a person when the assistant can't help
- Your website, WhatsApp or Telegram, or all three
- Limits on what it talks about, so it stays on your business
- A record of the conversations, to see what customers ask
How we build your chatbot
Gather what it should know
Your services, prices, common questions and policies become the assistant's knowledge.
Set its role
We agree on its tone, what it answers, what it never answers, and when it hands over.
Test with real questions
We test it with the questions your customers really ask before it goes live.
Launch and improve
It goes live on your channels, and you update its knowledge from the dashboard.
AI chatbot questions
Will the chatbot make up answers?
It is set up to answer only from the information you give it, to say when it doesn't know, and to offer a person. Like any AI it can still make mistakes, so important facts such as prices come from your own data, and the conversations can be reviewed.
Does it understand Egyptian Arabic?
Yes. Current AI models understand Egyptian Arabic, Modern Standard Arabic and English, and reply in the customer's language.
Can it work on WhatsApp and Telegram?
Yes. The same assistant can answer on your website, on WhatsApp through the WhatsApp Business API, and as a Telegram bot.
Is there a monthly cost?
The AI model is paid by usage, plus hosting. We estimate it from the number of conversations you expect before you start.
Related projects
Further reading
AI Prices in the Next 10 Years: A Forecast for 2026–2036
AI has been getting 10 to 13 times cheaper every year. What AI will cost through 2036, why your bill may still grow, and what it means for your business.
AI Agents for Business: Where They Pay Off and How to Start
AI agents can follow up leads, answer customers and build reports on their own, yet most stall as pilots. Where they pay off for a growing business, and how to start.
GEO in 2026: How to Get Cited by ChatGPT, Gemini and Google AI
Customers now ask AI assistants which company to hire. Generative engine optimization is how you become the answer: what works, what Google says, and what to skip.
Want your customers answered at any hour?
Tell us what your customers ask most and where they message you. We'll suggest the simplest assistant that answers them.
Other services
- Custom ERP developmentOne system for inventory, sales, purchasing and accounting, built around the way your company works.
- CRM developmentCustomers, leads, deals and follow-ups in one place, built around the way your team sells.
- Custom software developmentWeb applications, dashboards, internal tools and mobile apps built around your workflow.
- Business analysisMap how your business really works and turn it into clear, prioritized requirements before anything is built.
- Website developmentFast company websites, landing pages, portfolios and online stores that you can edit yourself.
- Shopify developmentShopify store setup, professional themes and custom themes built to sell.
- WhatsApp Business API integrationOrder updates, booking reminders and automatic replies on the official WhatsApp API, connected to your website and systems.
- Telegram bot developmentTelegram bots for orders, alerts, customer service and team automation, with AI and connections to your systems.